Cybersecurity Notice
At Hotel Font d'Argent Canillo, the safety and trust of our clients are our priority. For this reason, we work continuously to guarantee the security of our communications and the protection of the information you entrust to us.
In recent months, there has been an increase in phishing campaigns targeting the tourism and hotel sector. This type of fraud consists of sending emails, SMS, calls, or messages that appear to come from a hotel establishment with the objective of obtaining personal data, bank details, or making fraudulent charges.
For this reason, we would like to remind you of a few simple security recommendations.
Hotel Font d'Argent Canillo never:
- Contacts its clients via WhatsApp or SMS to manage reservations or request payments.
- Requests urgent payments, bank transfers, or credit card details through unofficial channels.
- Requests passwords, verification codes, or any other confidential information.
If you receive a suspicious communication:
- Do not reply to the message.
- Do not make any payment or provide personal or bank information.
- Do not access links or download attached files.
- Verify any request through our official contact channels.
- Inform us immediately of any attempted fraud or suspicious communication.
In these types of fraudulent campaigns, cybercriminals may use information related to your reservation, such as your name, stay dates, or the hotel name, in order to make their communications appear authentic.
- Requests urgent payments, bank transfers, or credit card details through unofficial channels.
- Requests passwords, verification codes, or any other confidential information.
If you receive a suspicious communication:
- Do not reply to the message.
- Do not make any payment or provide personal or bank information.
- Do not access links or download attached files.
- Verify any request through our official contact channels.
- Inform us immediately of any attempted fraud or suspicious communication.
In these types of fraudulent campaigns, cybercriminals may use information related to your reservation, such as your name, stay dates, or the hotel name, in order to make their communications appear authentic.
For this reason, we recommend that you always verify any request that raises doubts before taking any action.
If you receive a communication that appears to come from Hotel Font d'Argent Canillo and you have any suspicion regarding its authenticity, please contact us exclusively through our official channels.
Email:
Email:
Recepció Canillo recepciocanillo@daguisa.com
We appreciate your trust and cooperation.
The Hotel Font d'Argent Canillo team
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